Getting Started

Needs Assessment

Assessing an organisation's needs for Workflow software is a very uniquely defined process, differing from team to team. While an assessment of your business can take on many different shapes and sizes, there is one thing to keep in mind - You Are Not Alone! Many organisations are in the same precarious situation you may be in – still using some form of manual process or antiquated system to manage workflow. The key to a successful deployment is identifying how users can be best served by a new system. Translating your existing paper based processes into electronic ones is where Four have the requisite skills and experience to deliver quick results and business success.

In order to maintain or improve your competitive advantage in today's fast-paced business environment, a centralised and comprehensive Workflow system could spell the difference between success and fiscal disappointment.

Challenges For You And Your Organisation

Numerous broad and/or specific reasons and issues may be steering you in the direction of considering Workflow automation software.

As a guide, we’ve compiled – based on our engagements with customers – what we find to be the more common challenges. If you can identify with any of these concerns, then Workflow management software from Four Business Solutions could really benefit your organisation.

Work gets misplaced or stalled, while expediters are required to recover from errors or mismanagement of the work
Managers focused on the routine assignment of tasks, rather than high-value intellectual tasks
An ‘army’ of clerks is required to deliver and track work
Procedures are not formally documented and there are risks with meeting regulatory requirements
The best person may not be assigned to a task/project; users waste valuable time working out what to do
Tasks have to be run sequentially rather than concurrently, so less efficient

Unfortunately, we could go on, but the message is loud and clear. Without establishing control over the Workflow processes outlined above, you will not be able to answer any value for money questions directed from board members, trustees - or, vitally, the end customer.

Find out more about Getting Started to see how we can help you better manage your business processes

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